In New York, an H&M store was temporarily closed after an employee saw lice crawling on exhibited apparel.
Netroya B, who works at the store's Oculus location in Manhattan's World Trade Center, claimed the firm is not doing enough to address the issue.
The employee posted photographs of brown insects on a rack of half a dozen hoodies, most certainly lice. On Twitter, she posted, "Today, a customer discovered lice on a rack of hoodies." "They're not closing the store, nor are they notifying employees of the problem, and the section was just blocked off."
I work at the H&M in the Oculus at World Trade & today a customer discovered lice on a rack of hoodies. They’re not closing the store nor are they notifying employees of the problem. The section was just blocked off. pic.twitter.com/eAIlOxfmJu
— G’s Technician 🤍 (@Madesonee_) December 29, 2021
After her post went viral, the store was forced to close due to an "abundance of caution temporarily."
"We take customer and employee safety extremely seriously. Out of an abundance of caution we closed the H&M store at Westfield World Trade Centre in order to investigate fully," the business said in a statement.
"A customer pointed the hoodies out to me and I informed my manager, who then informed my store manager. As a quick solution, they blocked off the section to await further instructions from someone higher. We thought they would tell us to close but that wasn't the directions given," Netroya B told Newsweek.
Netroya noted that it was the first time she had seen anything like this in her five-and-a-half years at the store.
When a Twitter user mentioned that they received some sweats that day, she advised them to "wash them," adding that the "warehouse isn't too clean either."
She received applause for standing up to the clothes company on social media and called them out for their lack of sanitation.
"Good for you for calling out H&M! They should know better to staying open with that nonsense," Twitter user Dan said.
She informed individuals concerned about her job loss that Friday was her final day on the job. "I'm resigning because I hate it there," she explained.
