Syrian refugee Haval Rojava* has not seen his parents in 12 years. The 33-year-old Kurdish man has been living in Austria since 2009, working as a self-employed hairstylist and creating a new life for himself. His brother lives in Austria as well, and they have two sisters living in Germany.

But Rojava has been hit by anxiety attacks since losing contact with his parents. For several days now, his 55-year-old mother and 60-year-old father have been stranded somewhere in the forests between Belarus and the European Union states of Poland and Lithuania. They have no food, water nor medicine.