Qatar Airways is offering greater flexibility to the customers, as tickets are now valid for two years with unlimited changes allowed on dates. Also, the customers can also change their destination if it’s within 5,000 miles of the original one, the airline tweeted on Wednesday.
Customers can call any Qatar Airways office or contact Centre to rebook.
Further, people can swap their ticket for Miles and redeem them towards reward flights, extra baggage or cabin upgrades when the time is right. Regarding exchange for future travel, the airline says one can exchange a ticket for a future travel voucher with 10% additional value. Vouchers are now valid for two years from the date of voucher issuance.
The airline also assured customers that it would refund a ticket "to the original form of payment if a flight gets cancelled".